Store Policy
All policy content below applies to WIG_ARRAY.
Store details
WIG_ARRAY
Torenblokstraat 18/2, 2610 Wilrijk, Belgium
vopokumensah@gmail.com
sales@wigarray.com
www.wigarray.com
BEBE0761727439
E-Commerce Code Of Conduct (ECWID)
Wig_Array the e-commerce website of wigarray.com subscribe to the E-commerce code of conduct. That means you can safely and confidently buy online at wigarray.com.
Article 1: General Provisions
The e-commerce business web site (web shop) by Wig_Array is a trading name of Hair /Wig styling products, with its registered office at Torenblokstraat 18/2 2610 Wilrijk, Belgium-VAT BEBE0761.727.439, it offers its customers the possibility to buy hair styling products from wig_array website.
General terms and Conditions apply to any order placed by a visitor to this webshop (customer).
When placing an order via the webshop of www.wigarray.com the customer must offer these terms and Conditions in full.
Article 2: Price
All prices are in EURO (€), including VAT and all other taxes to be paid by the customer.
If delivery, reservation or administrative costs are calculated, this will be stated separately.
The prices proposed at the end of the order procedure are total prices and include Belgian VAT and any administrative costs, unless otherwise stated.
Article 3: General
Despite careful preparation, information may be incomplete, contain material errors, or be out of date.
If the customer has specific questions (for example sizes, colour, availability or delivery), please contact customer service in advance.
Offers are valid while stock lasts and can be changed or withdrawn at any time.
Article 4: Buying Online
The customer selects products via Add to Cart, then proceeds through Shopping Cart, invoice details and payment confirmation.
Payment methods include cards and bank options via Mollie.
By confirming payment, the customer enters into a contractual obligation.
Article 5: Delivery and execution
The customer receives order confirmation by email and tracking information after shipment.
Orders are delivered in Belgium/NL/DE/FR. Shipping conditions and fees apply according to order value and destination.
Unless agreed otherwise, goods are delivered within a maximum of 30 days after payment.
Visible damage or delivery shortcomings must be reported within 72 hours after receipt.
Article 6: Retention Of Title
Delivered items remain exclusive property until full payment has been made.
Article 7: Right Of Withdrawal
Customers have the right to withdraw within 30 calendar days without giving reasons.
Returned goods must be sent back in original packaging within 14 calendar days after withdrawal notification.
Refunds are made within 14 calendar days after withdrawal notification, subject to return conditions.
Article 8: Guarantee
Consumers have legal rights under the law of 21 September 2004 on protection of consumers when selling consumer goods.
Proof of purchase is required for warranty claims.
Warranty does not apply to misuse, rough handling, unauthorized modifications or damage caused by the customer.
Article 9: Customer Service
Customer service is available via sales@wigarray.com or by mail at Torenblokstraat 18 2610 Wilrijk Belgium.
Article 10: Penalties for non-payment
In case of non-payment or late payment, legal interest and a fixed indemnity may apply according to the stated terms.
Article 11: Privacy
Personal data is processed in line with applicable Belgian privacy law.
Data may be used for order processing, communication, newsletters, advertising and marketing purposes.
You have rights of access and correction, and can object to direct marketing use.
Article 12: Use of cookies
The webshop uses first-party and third-party cookies to improve functionality and analytics.
You can change cookie settings in your browser.
Article 13-16 and appendix
If any condition is invalid, other conditions remain valid.
Belgian law applies and disputes fall under competent courts.
Model withdrawal form: https://economie.fgov.be/sites/default/files/files/Forms/Formulier-herroeping.pdf
Customer Privacy & Safety
We are committed to respecting your privacy and the security of your personal information.
Contact: sales@wigarray.com | WhatsApp: 0032489876527
Information we collect and use
We may collect contact, order and account details to process orders, provide requested services and improve customer experience.
We may communicate by email regarding orders, promotions and service updates.
Information sharing, security and external links
We share data with trusted service providers only as needed for payment, shipping and operations.
We protect data using current technologies and encrypted transaction processes.
External websites linked from wigarray.com operate independently and may have different privacy practices.
Questions or Comments?
WHATSAPP: 0032489876527
Email: sales@wigarray.com
