Frequently asked questions

Browse the shop, add items to your cart, then complete checkout with your invoice and delivery details.

Creating an account lets you track orders and manage your profile. You can also check out as a guest where available.

You will receive an order confirmation by email after payment succeeds.

Prices are in euro (€), including VAT where applicable, as shown at checkout.

We process payments securely through Mollie using methods such as cards and bank options offered at checkout.

By confirming payment you enter into the purchase agreement described in our Store policy and Terms of service.

We ship to Belgium, the Netherlands, Germany and France. Rates and options depend on your address and order value.

After your order ships, you receive tracking information by email when the carrier provides it.

Unless agreed otherwise, delivery is within a maximum of 30 days after payment, in line with our Store policy.

For detailed shipping zones and fees, see our Shipping & delivery page.

Withdrawal, returns, refunds and exchanges follow the timelines and conditions in our Returns policy and Store policy.

Please use the Returns policy page for step-by-step expectations (packaging, condition, contact).

For return shipping address or product issues, contact us via WhatsApp 0032489876527 or sales@wigarray.com.

We aim for accurate descriptions and images; offers are valid while stock lasts.

If something is unclear (colour, fit, availability), contact us before ordering.

Legal warranty and consumer rights are described in our Store policy.

How we handle personal data is explained in our Privacy policy.

We only use data as needed to process orders, payments and shipping, and to comply with the law.

Email: sales@wigarray.com

WhatsApp: 0032489876527

Postal address: Torenblokstraat 18/2, 2610 Wilrijk, Belgium

VAT: BEBE0761727439

Website: www.wigarray.com